Most website carousels are added not because of a focus on the consumer but because of internal organizational politics, Brad Frost points out. His first rule for when to add a carousel: “Make sure you actually need one.”
Meghan Keaney Anderson warns against personalizing content just because you can: “Personalization without a good reason breaks the cardinal inbound rule: Marketing should be driven by the prospective customer’s needs. At its core, marketing should be useful.”